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Healthy Gourmet FAQ

When do I get my meals?

Order by 12 (noon) CST Monday-Friday and  we will ship the same day. Get your meals delivered in 1-2 days via FedEx or UPS. Look for FedEx or UPS tracking details in your order receipt or customer portal on the website – linked here.

If I'm not at home when my meals arrive, will they go bad?

Our meals are packed with dry ice that will keep your meals cool and safe for up to 2 days. If for any reason your meals arrive warm, let us know and we will do our best to make it right. Safety and quality are our top priorities.

How long do the meals last?

Healthy Gourmet meals arrive frozen and will last at least one month in your freezer.

How long does it take to enjoy Healthy Gourmet meals?

Heat Healthy Gourmet prepared meals in the microwave for 3-3.5 minutes (watch the packaging vent if you want, its pretty neat), let cool for 1 minute (we know it’s hard to wait), and enjoy! Watch out for steam when removing from the microwave.

You can also use the defrost cycle in the microwave and then heat your meal 2-2.5 minutes. Allow the meal to cool in the microwave for at least one minute and watch for steam!

Many microwaves have a “frozen meal” option that work well for Healthy Gourmet meals. Allow the meal to cool in the microwave for at least one minute and watch for steam!

You can also boil water in a pot large enough to fit one meal package and let the packaging (with the vacuum-seal still intact) sit in the water for around 5 minutes. Use tongs to remove the meal and let cool for at least one minute.

 

Where is the Healthy Gourmet kitchen located?

Healthy Gourmet is located in Houston, TX. We cook and package everything in-house. We source ingredients, prep meals, cook meals, package meals and ship directly to your door from our homebase.

Do I have to subscribe to a meal plan? Is there a minimum $ purchase required to order?

We prepared meals without a subscription.

There is a minimum purchase of 5 meals per order. Why? because sending fewer than 5 meals is not sustainable or environmentally friendly.

Recycling Healthy Gourmet meal delivery packages

Can the Healthy Gourmet delivery packaging be recycled? We get questions like this a lot, so we’ve got the answers below:

The cardboard delivery box itself is recyclable, and the liner contents are made of recycled water bottles, also recyclable.

The Healthy Gourmet sleeves, labels, and meal trays are recyclable as well and are BPA-free.

We’ve made an effort to be ecologically responsible from the get-go, and are always looking for ways to do things better.

Thanks for doing your part!

Do I have to microwave the meals?

No! Instead of microwaving, you can remove the meals from their packaging and heat them on the stove, or in an oven-safe container. You can also boil a large pot of water, remove the meal label, and put the entire vacuum-sealed meal in the water for a couple minutes to heat. Use tongs to remove the meal, and always remember to watch for steam!

See the “How long does it take to enjoy Healthy Gourmet meals?” question for more detailed heating options.

What is Healthy Gourmet's service area? How much is shipping?

Our ground shipping rate is $9.99 if you live in Texas, Louisiana, Oklahoma, Kansas, Arkansas, Mississippi, Alabama, Missouri, Iowa, Illinois, or parts of Colorado, Nebraska, Wisconsin, Indiana, Kentucky, Tennessee, Georgia, or Florida.

If you live in the ground shipping area listed above, you will get free shipping with any order subtotaling over $99.

If you live outside the ground shipping area listed above, your shipping will be calculated on the cart or checkout page. We try to keep it affordable by subsidizing some of the shipping cost for our customers.

Does HGYW have any pickup locations?

Nope. Healthy Gourmet Your Way is 100% delivery.

I have a few food allergies. Can Healthy Gourmet meals accommodate my allergies?

Healthy Gourmet strives to maintain a menu with something for everyone, so we most likely do. You can check the allergens in every Healthy Gourmet meal clicking on the meal and visiting its individual meal page. We name allergens at the bottom underneath the ingredients list. We list common allergens such as tree nut allergies and dairy allergies. If you have a question about a specific allergy, send your questions to orders@healthygourmet.com and we will get back to as soon as possible.

Where can I see the nutrition details for a specific meal?

Click on a meal’s image or name to see the meal’s individual nutrition details including sodium, cholesterol, vitamins, list of ingredients, allergens and more. Contact orders@healthygourmet.com with any questions you may have.

What is the serving size for a Healthy Gourmet meal?

Our meals are single servings with portions designed for the individual based on caloric and nutritional needs.

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We’re available Mon-Fri
9am – 5pm CST
(832) 942-4012

orders@healthygourmet.com

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