Healthy Gourmet FAQ

When do I get my meals?

Order by 6 a.m. on Tuesday and get your meals the same Thursday or Friday via UPS. Look for UPS tracking details in your order receipt or customer portal on the website – linked here. We prepare all ingredients and meals fresh-to-order.

If I'm not at home when my meals arrive, will they go bad?

Our meals are packed with ice packs that will keep your meals refrigerated and safe. The ice packs are made of recyclable plant material and are reusable too! Stick them in the freezer and use them again.

How long do the meals last?

Healthy Gourmet meals are good for 9-10 days after they arrive at your door. You can freeze them to keep them longer, just keep track of timing when you do.

How long does it take to enjoy Healthy Gourmet meals?

Heat Healthy Gourmet prepared meals in the microwave for 2 minutes (watch the packaging vent if you want, its pretty neat), let cool for 1 minute (we know it’s hard to wait), and enjoy! Watch out for steam when removing from the microwave.

Where is the Healthy Gourmet kitchen located?

Healthy Gourmet is located in Houston, TX. We cook and package everything in-house. We source ingredients, prep meals, cook meals, package meals and ship directly to your door from our homebase.

Do I have to subscribe to a meal plan? Is there a minimum $ purchase required to order?

No! We don’t like the limiting subscription plans we’ve tried, so we avoid them altogether. We don’t require a minimum purchase amount.

Recycling Healthy Gourmet meal delivery packages

Can I recycle my Healthy Gourmet ice packs? Can the Healthy Gourmet delivery packaging be recycled? We get these questions a lot, so we’ve got the answers below:

While we encourage you to stick your ice packs in the freezer for reuse, we realize that soon becomes a space issue. Luckily, our ice packs are recyclable! The cooling agent is made of a plant-based pulp and water (and non-toxic), so it is ok to cut open the ice packs and dump the contents into the sink or trash, then recycle the plastic bag.

The cardboard delivery box itself is recyclable, and the liner contents are made of recycled water bottles, also recyclable.

The Healthy Gourmet sticky labels (plant-based) and meal trays (also plant-based) are recyclable as well and are BPA-free.

We’ve made an effort to be ecologically responsible from the get-go, and are always looking for ways to do things better.

Thanks for doing your part!

Do I have to microwave the meals?

No! Instead of microwaving, you can remove the meals from their packaging and heat them on the stove, or in an oven-safe container. You can also boil a large pot of water, remove the meal label, and put the entire vacuum-sealed meal in the water for a couple minutes to heat. Use tongs to remove the meal, and always remember to watch for steam!

What is Healthy Gourmet's service area? How much is shipping?

Our ground shipping rate is $9.99 if you live in Texas, Louisiana, Oklahoma, Kansas, Arkansas, Mississippi, Alabama, Missouri, Iowa, Illinois, or parts of Colorado, Nebraska, Wisconsin, Indiana, Kentucky, Tennessee, Georgia, or Florida.

If you live in the ground shipping area listed above, you will get free shipping with any order subtotaling over $99.

If you live outside the ground shipping area listed above, your shipping will be calculated on the cart or checkout page. We try to keep it affordable by subsidizing some of the shipping cost for our customers.

Does HGYW have any pickup locations?

Nope. Healthy Gourmet Your Way is 100% delivery.

I have a few food allergies. Can Healthy Gourmet meals accommodate my allergies?

Healthy Gourmet strives to maintain a menu with something for everyone, so we most likely do. You can check the allergens in every Healthy Gourmet meal clicking on the meal and visiting its individual meal page. We name allergens at the bottom underneath the ingredients list. We list common allergens such as tree nut allergies and dairy allergies. If you have a question about a specific allergy, send your questions to orders@healthygourmet.com and we will get back to as soon as possible.

Where can I see the nutrition details for a specific meal?

Click on a meal’s image or name to see the meal’s individual nutrition details including sodium, cholesterol, vitamins, list of ingredients, allergens and more. Contact orders@healthygourmet.com with any questions you may have.

What is the serving size for a Healthy Gourmet meal?

Our meals are single servings with portions designed for the individual based on caloric and nutritional needs.

Can I freeze Healthy Gourmet meals?

Absolutely! You can freeze Healthy Gourmet meals to extend their shelf-life. You can also heat and enjoy frozen meals just as you would with a refrigerated meal. For frozen meals, remove the front label as usual and heat for 3-3.5 minutes. Be very careful to avoid the steam when removing the vacuum seal.

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We’re available Mon-Fri
9am – 5pm CST
(832) 942-4012

orders@healthygourmet.com

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